Legal information
Transport rules and liability
About Air France
General information on Air France in your country
General conditions of carriage
General conditions for passengers and baggages
Special conditions
Depending on the country or region where you booked your ticket, Special Conditions may be added to the General Conditions of Carriage
Air carrier liabililty
Limits of liability in case of incident, delay or luggage
Passengers rights
Implementation of the European regulations 261/2004
Travel voucher conditions
Terms and conditions when requesting a non-refundable voucher
Accessibility statement
Discover all our accessibility commitments.
UK Tax Strategy
Air France Price Display
Service Address
Modern slavery Act
Social and ethical commitment of Air France
Gender Pay Gap Report
Statement of Investment Principles
Implementation Statement
Loyalty programs terms and conditions
Privacy policy - Security
Products and services
Additional Baggage option
Additional Baggage terms and conditions
Kids Solo Option
Kids Solo terms and conditions
Lounge Option
Lounge terms and conditions
Seat Options
Seat Options terms and conditions
Last-minute paid upgrade
Terms and Conditions for a last-minute paid upgrade
Sustainable aviation fuel (SAF) Option
General terms and conditions of the Sustainable aviation fuel (SAF) Option
Personalized airport services option
Terms and conditions of the Personalized airport services
Air France Concierge service
Terms and conditions of the Air France Concierge service
"La Première Lounge Suite" Option
Terms and conditions of the "La Première Lounge Suite" service
"La Première Lounge Suite + Exclusive Airport Experience" Option
Terms & Conditions of Sale for the "La Première Lounge Suite + Exclusive Airport Experience" Option
"La Première Airport Experience" Option
Terms & Conditions of Sale of the "La Première Airport Experience" Option on flights departing from Terminal T2E - Paris-Charles de Gaulle