Legal information

General information on Air France in your country

General conditions for passengers and baggages

Depending on the country or region where you booked your ticket, Special Conditions may be added to the General Conditions of Carriage

Limits of liability in case of incident, delay or luggage

Implementation of the European regulations 261/2004

Terms and conditions when requesting a non-refundable voucher

Discover all our accessibility commitments.

Social and ethical commitment of Air France

See the terms and conditions of Flying Blue signing program

View the general conditions of membership to bluebiz

Creation and use of a AF KLM account

How we collect and use your personal data

How to deal with suspicious e-mails and text messages

Description and cookies settings on our website

Additional Baggage terms and conditions

Kids Solo terms and conditions

Lounge terms and conditions

Seat Options terms and conditions

Terms and Conditions for a last-minute paid upgrade

General terms and conditions of the Sustainable aviation fuel (SAF) Option

Terms and conditions for the Change&Fly Option

Terms and conditions of the Air France Concierge service

General Conditions of Sale for the Private Check-in Lounge (Vestibule) Option

Terms and conditions of the La Première Lounge suite service

Terms & Conditions of Sale for the Exclusive Airport Experience & La Première Lounge suite Option

General Conditions of Sale for the La Première Airport Experience Option for flights departing from Paris-CDG (Terminal T2E)

General Conditions of Sale for the La Première Airport Experience Option for flights arriving at Paris-CDG (Terminal 2E)

General Conditions of Sale for the La Première Airport Experience for connections Option at Paris-CDG (Terminal 2E)