National call for strike action in France on 05 December, 2024
Following a national call for strike action in France, DGAC (Direction Générale de l'Aviation Civile) has asked all airlines to reduce their flight schedules to and from some French airports on December 5, 2024.
Air France plans to operate :
all its long-haul flights, more than 9 out of 10 flights on its domestic and medium-haul networks.
Last-minute delays and cancellations at all French airports cannot be ruled out.
The flight schedule is currently being updated and customers impacted by cancelled flights are being notified individually, by SMS, e-mail or via the Air France app.
Commercial measures are in place, allowing customers to anticipate or postpone their trip free of charge. Customers whose flights are cancelled can change their travel plans free of charge, or request a credit note or a full refund in case they are unable to travel.
Air France regrets this situation and would like to point out that this strike in no way concerns Air France and its staff, who remain mobilized to assist customers with their procedures.
Your flight has been cancelled: you can request a refund free of charge or reschedule your trip in the same cabin free of charge. If your Air France ticket was issued on or before 04 December, 2024 for a short or medium haul flight planned on 05 December, 2024 to or from Paris Charles de Gaulle or Paris Orly, you can:
postpone your trip free of charge in the same travel cabin until 10 December, 2024 included.
If you bought your ticket on the Air France website, save time by modifying your flight yourself online.
cancel your trip and request o non refundable voucher
We recommend that you check in online as early as 30 hours before your departure directly on our website or in the app.
If your flight is canceled or delayed by more than 5 hours and you decide not to travel, you can receive a refund of your ticket from your point of sale. If you purchased your ticket on our website, please go to the Refund section.
You can download a flight delay or cancelation attestation on the “Flight Status” page.
Per Regulation (EC) No 261/2004, you can view your rights at your convenience.